End User License Agreement

Last Updated: May 22, 2026

This End User License Agreement ("EULA") is a legal agreement between you ("User") and Servicd, LLC ("Company," "we," "us," or "our"), the operator of ScooPilot. By installing, accessing, or using the ScooPilot software platform (the "Software"), you agree to be bound by the terms of this EULA. If you do not agree, do not use the Software.

1. Grant of License

Subject to the terms of this EULA and your active subscription, the Company grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Software solely for your internal business operations related to pet waste removal services.

2. Restrictions

You may not:

  • Copy, modify, distribute, sell, or sublicense the Software or any portion thereof.
  • Reverse engineer, decompile, or disassemble the Software.
  • Use the Software to build a competing product or service.
  • Share login credentials or allow unauthorized third parties to access your account.
  • Use the Software for any unlawful purpose or in violation of any applicable regulations.

3. Intellectual Property

The Software, including all content, features, and functionality, is and remains the exclusive property of Servicd, LLC. This EULA does not grant you any ownership rights. All rights not expressly granted are reserved by the Company.

4. User Data

You retain ownership of the business data you input into the Software (customer records, route data, billing information, etc.). By using the Software, you grant the Company a limited license to process this data solely for the purpose of delivering the Service. We will not sell your data to third parties. Anonymized, aggregated usage data may be used to improve the Software.

5. AI Features & Voice Agent

The Software includes AI-powered features, including an optional AI Voice Agent. By enabling these features:

  • You acknowledge that AI outputs are not guaranteed to be accurate or error-free.
  • You are solely responsible for compliance with applicable call recording and disclosure laws in your jurisdiction.
  • You agree that the Company is not liable for any missed bookings, incorrect information communicated by the AI, or actions taken based on AI-generated outputs.

6. Updates and Changes

The Company reserves the right to modify, update, or discontinue any part of the Software at any time. We will make reasonable efforts to notify subscribers of material changes. Continued use of the Software after updates constitutes acceptance of the revised terms.

7. Termination

This license is effective until terminated. It will terminate automatically if you fail to comply with any term of this EULA or cancel your subscription. Upon termination, you must cease all use of the Software. The Company may retain your data for up to 90 days after termination for account recovery purposes, after which it may be permanently deleted. Prior to termination, users may export their data at any time via the platform's built-in export tools.

8. Disclaimer of Warranties

THE SOFTWARE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT THE SOFTWARE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

9. Limitation of Liability

To the maximum extent permitted by law, Servicd, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Software, even if advised of the possibility of such damages. Our total aggregate liability shall not exceed the fees paid by you in the three (3) months preceding the claim.

10. Governing Law

This EULA shall be governed by the laws of the Commonwealth of Virginia, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the courts of Loudoun County, Virginia.

11. Contact

If you have questions about this EULA, please contact us at: info@scoopilot.com